The Story Behind TeawithTetley

TeawithTetley is a small business with big dreams.

We help teams uncover what their users truly need through approachable, well-crafted research that blends qualitative and quantitative methods.

Our goal? To make research simple, steeped in clarity and care, so you can focus on what you love: designing, building, solving, or serving your customers better. Your time and energy are valuable, and we’re here to make every insight count.

Our Philosophy

Human-Centered by Design

We begin with people, not assumptions.

Thoughtful Collaboration

Reliable. Flexible. Invested.

Curiosity Fuels Quality

We’re always learning, so you stay ahead.

Frequently Asked Questions

  • We help businesses and product teams understand their users through research. This can include usability testing, surveys, interviews, diary studies, and more. Our goal is to uncover actionable insights that lead to better, more user-friendly decisions.

  • We work with small businesses, product teams, and startups, anyone who wants to make smarter, more user-centered decisions. Whether you have a full design team or are just getting started, we tailor our work to fit your needs.

  • It depends on the scope! A short usability test might take a week, while a full mixed-method study (like interviews + surveys) may take 2–3 weeks. We’ll work with you to set a realistic, collaborative timeline.

  • That’s totally okay, and actually pretty common. We’ll guide you through a short discovery chat to understand your goals, then recommend the right methods and level of depth.

  • Our focus is research, but we’re happy to collaborate with your design team or suggest improvements based on findings. If you're starting from scratch, we can also refer trusted designers we’ve worked with.

  • We use a flexible toolkit that may include Miro, Maze, UserTesting, Zoom, Dovetail, Google Forms, and more, depending on your project needs. We’re also happy to adapt to your team’s preferred tools.

  • Both! We offer standalone packages for focused studies as well as retainer-style support for ongoing UX research across your product lifecycle.