Custom Brews for Your Team
Usability Testing
See where users stumble and why.
We observe real users as they interact with your product or prototype to identify friction points, usability gaps, and opportunities to improve flow and clarity.
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10 - 15 moderated sessions
Screener, task plan, and insights deck
Video clips + top issues & opportunities
Timeline: 2 weeks
Price: Custom, depends on timeline, scope & team size
Surveys
Quantify feedback to support product direction.
We create thoughtfully designed surveys that mix closed and open-ended questions to uncover trends, preferences, and user sentiment.
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Survey design + set up
Clean data export + insights summary
1 round of stakeholder feedback included
Timeline: 1.5 - 2 weeks
Price: Custom, depends on timeline, scope & team size
UI/UX Audit
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UI/UX Audit ∼
UI/UX Audit & Competitive Research
From usability heuristics to side-by-side competitor reviews, we help you spot what's working, what's missing, and what your users might be missing too. Let’s uncover new opportunities, clearly and quickly.
User Interviews
Conversations that get to the heart of the “why.”
We conduct 1:1 interviews to explore users’ motivations, decision-making, and behaviors, ideal for early-stage discovery or feature validation.
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5–8 user interviews
Screener, research guide, synthesis
Key quotes + themes summary
Timeline: 2 weeks
Price: Custom, depends on timeline, scope & team size
Flexible Retainer Plans
Need ongoing insights, but not ready for a full-time researcher?
Our retainer plans offer monthly access to UX research support, tailored to your priorities each cycle. Let's Brew a Long-Term Blend Together!
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Perfect for: early-stage teams or one product manager needing research support
Up to 10 hours of research support per month
Choose from interviews, surveys, usability tests, or audits
End-of-month time & insights summary
Monthly strategy call (optional)
Price: Custom, depends on timeline, scope & team size
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Perfect for: design or product teams needing regular research input
Up to 20 hours of research support per month
Mix and match services: interviews, testing, surveys, audits
Dedicated research planning & synthesis
Monthly insights recap + data visuals
Monthly strategy call included
Price: Custom, depends on timeline, scope & team size
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Perfect for: fast-moving teams or orgs with evolving roadmaps
Up to 40 hours of research support per month
Full-cycle studies (e.g., test + survey + interviews)
Product reviews, stakeholder readouts
Weekly updates + monthly strategy call
Price: Custom, depends on timeline, scope & team size
Each touchpoint is a tea leaf; together, they tell a richer story
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Each touchpoint is a tea leaf; together, they tell a richer story ∼
Diary Studies
See real behavior unfold over time.
We guide participants through short or extended reflection periods to understand habits, emotional context, and real-world usage patterns.
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Study setup and onboarding for participants
Custom prompts and instructions (text, video, or task-based)
Daily/weekly check-ins + participant support
Thematic synthesis + insights report with quotes and visuals
Timeline: 3-4 weeks
Price: Custom, depends on timeline, scope & team size