Usability Testing
See where users stumble and why.
We observe real users as they interact with your product or prototype to identify friction points, usability gaps, and opportunities to improve flow and clarity.
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Standard Usability Test
5–8 moderated sessions, task script, session recordings, and a synthesis deck with key insights and recommendations.
Add-ons available:
Participant recruiting – +$250
Prototype setup support: +$150
Highlight reel video: +$200
Timeline: 1.5–2 weeks
Price: $1,500
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10+ participants, multi-task paths, priority matrix, and video-backed themes for complex flows.
Add-ons available:
Live observation sessions
Stakeholder readout session
Timeline: 2–3 weeks
Price: $2,500
Surveys
Quantify feedback to support product direction.
We create thoughtfully designed surveys that mix closed and open-ended questions to uncover trends, preferences, and user sentiment.
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10–15 questions, custom design, basic analysis, and key findings report.
Add-ons available:
Survey platform setup: +$100
Open-ended response tagging: +$150
Follow-up interviews: +$600
Timeline: 1.5–2 weeks
Price: $1,250
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5–7 questions, fast-turnaround with visual summary of trends and sentiment.
Add-ons available:
Up to 3 visual charts – +$100
Timeline: 5–7 business days
Price: $500
UI/UX Audit
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UI/UX Audit ∼
UI/UX Audit & Competitive Research
From usability heuristics to side-by-side competitor reviews, we help you spot what's working, what's missing, and what your users might be missing too.
Let’s uncover new opportunities, clearly and quickly.
User Interviews
Conversations that get to the heart of the “why.”
We conduct 1:1 interviews to explore users’ motivations, decision-making, and behaviors, ideal for early-stage discovery or feature validation.
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5–8 users, custom interview guide, facilitation, theme synthesis, and insight deck.
Add-ons available:
Recruitment screener: +$200
Video summary clips: +$150
Timeline: 2 weeks
Price: $1,800
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3 users, lightweight script, topline insights.
Add-ons available:
Summary deck: +$100
Timeline: 1 week
Price: $900
Each touchpoint is a tea leaf; together, they tell a richer story
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Each touchpoint is a tea leaf; together, they tell a richer story ∼
Diary Studies
See real behavior unfold over time.
We guide participants through short or extended reflection periods to understand habits, emotional context, and real-world usage patterns.
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3–5 days, 3 participants, light prompts, synthesis snapshot.
Add-ons available:
Mid-study check-in call
Participant video reflections
Timeline: 2 weeks
Price: $1,000
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7 days, 5–7 users, curated entries, synthesis deck with experience snapshots.
Add-ons available:
Journey map or storyboard: +$300
Timeline: 2–3 weeks
Price: $2,000